SMS Terms & Conditions
Last updated: March 6, 2026
1. Consent to Receive SMS Messages
By providing your phone number and checking the SMS consent checkbox on our website forms (including the Get Started form, Contact form, and Compliance Assessment form), you expressly consent to receive text messages from TrueEval at the phone number you provided. Message frequency varies based on your account activity and the services you use.
2. Types of Messages
You may receive the following types of SMS messages from TrueEval:
- Account notifications and service updates
- Lead notifications for your healthcare practice
- Compliance alerts and regulatory updates
- Appointment confirmations and reminders
- Customer support communications
- Delivery and shipping notifications
3. Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive text messages from TrueEval. You may also contact us at [email protected] or call (844) 660-3015 to opt out.
4. Help
For help or more information about our SMS program, reply HELP to any message, email us at [email protected], or call (844) 660-3015.
5. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. TrueEval is not responsible for any charges incurred from receiving text messages.
6. Privacy
Your phone number and personal information will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number with third parties for marketing purposes. Your information is used solely for the purposes described in these SMS Terms and our Privacy Policy.
7. Supported Carriers
Our SMS service is supported by major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most other US wireless carriers. Carrier support may vary.
8. Changes to These Terms
TrueEval reserves the right to modify these SMS Terms at any time. Changes will be effective immediately upon posting to this page. Your continued receipt of SMS messages after changes constitutes acceptance of the updated terms.
9. Contact Information
TrueEval
14458 County Road 54
Loxley, AL 36551
Email: [email protected]
Phone: (844) 660-3015