Developer reference
Endpoints, scopes, webhooks, FHIR R4, C-CDA, rate limits, and stated limitations — the operator view, kept separate from the sales narrative.
Read the contractThe licensed medical group behind your brand
Launch your healthcare brand in all 50 states. We run the medicine behind it.
Licensed providers, prescribing, the clinical record and state-by-state compliance, under your brand, for weight loss and GLP-1, hormone and TRT, medspa and IV, sexual health and telehealth programs.
What you keep vs. what we run
You own the brand and the customer relationship.
We hold the license, the providers, the prescribing, and the medical record.
No pitch on the first call.
You leave with a written scope, or a straight no.
Led by Shannon M. Smith, DNP, APRN, FNP-C, PMHNP-BC, PMHNP-C — license record public.
What TrueEval operates
One operated clinical layer, not a feature list.
Four parts, run together under one medical group — not four vendors you assemble yourself.
Medical Group
Licensed providers and medical directors, credentialed and practicing under TrueEval's medical group.
TrueEHR / Clinical Platform
The clinical system of record: charting, e-prescribing, scheduling, and clinical workflows.
Clinical Operations
Visits, prescribing, labs and diagnostics, and Rx and pharmacy coordination, run day to day.
Compliance Rails
State-aware structure — CPOM and PC-MSO, collaborative practice agreements, chart review, and oversight.
All 50 + DC
States covered, nationwide
3–7 days
To launch, when your brand is already set up
15+
Clinical specialties
One
Agreement for clinicians, EHR and compliance
One continuous workflow
Accountability that follows the patient, not a checklist that ends at intake.
Six steps, one operator responsible for all of them — the continuity is the point, not any single step.
Intake
Program-specific
Identity + eligibility
Verified before care
Licensed encounter
A clinician, not a form
Treatment + prescribing
When clinically appropriate
Labs + pharmacy
Coordinated, not handed off
Record + audit trail
TrueEHR, always current
Who this is for
Four starting points. The operated layer underneath is the same.
Existing clinics expanding states
You already operate. Add the medical group, providers, and compliance rails the next state requires.
Established telehealth brands
Replace a patchwork of contractors and one-off medical directors with one accountable operating layer.
New healthcare brands
Bring the brand and the offer. We supply the complete operated clinical layer underneath it, from day one.
Technology companies
Keep your own front end. Connect it to the medical group through documented APIs and workflows.
Named clinical accountability
The medicine has a name, a license record, and someone accountable for it.
TrueEval is built and run by a practicing clinician. Shannon sets the clinical and compliance standards the provider network operates to, and is accountable for protocols, prescribing oversight and chart review across it. Not an anonymous network, and not a rented signature.
Public
Issuing-board verification published
NPI
1790316040
Check your state
Everyone says fifty states. Check the one you actually operate in.
The rules that decide how your medicine has to be structured are different in every jurisdiction. Here is what applies where you are — the same data as our published state guides, not a sales answer.
One state is a real engagement. There is no state minimum and no volume minimum.
Pick a state and this fills in.
You will get the corporate-practice position, the nurse-practitioner authority, whether an in-person visit is required, and whether a collaborative agreement is needed — then a link to the full guide for that state.
We publish a guide for all 51 jurisdictions.
Evidence before the call
Do not take the homepage's word for it.
The strongest claims lead somewhere you can inspect — the technical contract, the credential record, or the underlying public dataset.
State intelligence
51 public state guides, built around the questions operators actually face — not a generic 50-states claim.
Explore the states
Clinical accountability
Shannon Smith's credential record — NPI, issuing-board license verification, and what is deliberately not published, with the reason recorded.
Verify the recordEngagement
Pricing is scoped to your program: the states, specialties, and parts of the clinical stack you need. You get your quote in writing on the first call, before you sign anything, with no state or volume minimums.
No minimums
No state or volume commitment. One state is a real engagement.
Written scope first
Rates come in writing on the scoping call, before anything is signed.
3 to 60 days
Onboarding range — set by your readiness, not a sales lever.
Questions operators ask
Straight answers before the call.
Who provides the doctors and medical group behind a telehealth or healthcare brand?
TrueEval does. We are the licensed medical group behind healthcare brands, across all 50 states plus DC. The brand keeps its name, pricing, marketing and customer relationship; our medical group supplies the professional entity, licensed providers and medical oversight, the visit and prescribing, the medical record, and state-by-state compliance.
How does TrueEval get paid?
Two partnership structures. TrueEval as Merchant of Record is the preferred turnkey model: patients pay through a TrueEval-approved payment rail, the clinical (professional) portion stays with our medical group, and the brand's management company is paid under its management services agreement. Established operators can instead keep their own merchant account and fund a prepaid service balance for visits and pharmacy. Details are on our pricing page.
Is TrueEval a physician network or a technology company?
We're a licensed medical group first, with the capability to support programs across all 50 states and DC. TrueEHR and the clinical operations layer connect providers, oversight, visits, records, and state-aware workflows under one engagement.
What's the difference between a GFE clearance visit and a full clinical visit?
Many platforms offer 'Good Faith Exam clearance' — a quick checkbox to approve a prescription. TrueEval providers conduct full clinical encounters: thorough patient evaluations, medical history review, treatment planning, and prescribing when clinically appropriate. Every visit establishes a real provider-patient relationship. This isn't a rubber stamp — it's real medicine.
What types of businesses does TrueEval work with?
We serve clinics with patients and telehealth brands with patients. That includes brick-and-mortar practices (medspas, dental, chiropractic, IV therapy, wellness) that want to expand nationally, and telehealth brands (weight loss/GLP-1, hormone therapy, mental health, sexual wellness) that need licensed providers from day one. We support 15+ clinical specialties.
How quickly can we get started?
Onboarding runs 3 to 60 days. Where you land is set by how far along your business is, not by anything on our side — we are the medical group and the provider network, already licensed and operating, so there is nothing for you to license, credential or build clinically. 3 to 7 days when your front end is already live, your scope is decided, and you are not waiting on LegitScript. Closer to 60 days when the funnel still has to be built, or you need LegitScript certification to advertise on Google or Meta — that runs four to five weeks through us and nobody can compress it.
Is TrueEval a staffing company?
No. Staffing hands you clinicians and leaves the medicine your problem. TrueEval is a licensed medical group: providers practice under our medical group, with our medical directors overseeing care, our protocols, our chart review, and our clinical record system underneath it. You are buying an operated clinical layer, not a list of contractors.
Do you provide providers and medical directors in all 50 states?
TrueEval supports clinical programs across all 50 states plus DC. The exact clinician, specialty, visit modality, and prescribing availability is scoped to the program, jurisdiction, licensure, and clinical appropriateness.
Can you help my brick-and-mortar practice go national via telehealth?
That's one of our core use cases. Whether you're a dentist adding sleep medicine, a chiropractor expanding into functional medicine, or a medspa going DTC nationwide — we provide the providers, the medical directors, and the compliance infrastructure to take your practice beyond your four walls.
Is TrueEval focused on cash-pay or insurance-based practices?
TrueEval specializes in cash-pay and direct-pay healthcare. Our provider network, medical directors, and compliance frameworks are built for direct-pay models — telehealth, medspas, IV therapy, wellness clinics, and DTC health brands. No insurance billing complexity.
One accountable clinical system
Launch your healthcare brand in all 50 states. We run the medicine behind it.
Tell us what you want to offer, where you want to operate, and what you already have. We map the clinical and technical scope before either side commits.
Run by Shannon M. Smith, DNP, APRN, FNP-C, PMHNP-BC, PMHNP-C — license record public, NPI 1790316040.